SUNWAY CLEANERS SDN BHD(270718-H)
25 YEARS OF TRUSTED CLEANING
Sunway Cleaners Sdn Bhd has had over 25 years of experience in the industry and is proud to share with you our secret for success... "Total Client satisfaction". With this philosophy being the backbone of our company, Sunway has grown to become the largest locally owned and operated cleaning company in Malaysia and is continuing to grow and adapt to all modern technology in the world of cleaning
Sunway Cleaners Sdn Bhd has not wasted any time in keeping up with new requirements and is now fully immersed in sanitizing of all structures, fixtures and fittings to ensure Covid safety for ALL.
Management and Staff
Cleaning Services, a labour intensive industry, is critically affected by the current labour shortages. Sunway Cleaners Sdn Bhd works closely with the requirements of MACC (The Malaysia Association of Cleaning Contractors) and has always been able to satisfy every customer with the level of service required despite all the inherent labour shortages.
Sunway Cleaners Sdn Bhd has been working on a paradigm shift from ‘headcount’ cleaning to a ‘performance based cleaning’ and this has helped greatly in customer satisfaction.
Sunway Cleaners Sdn Bhd’s biggest asset is its Staff Strength. All individuals pass through a screening process prior to placement within the company. Following on from the screening, appointed individuals go through an intensive training program with hands-on training on cleaning expertise required for various industries. The program is structured to ensure that all staff have the ability to understand the clients’ needs and the level of service and competency required to fulfill these requirements. As a result, Total Client Satisfaction becomes way of life for all staff of Sunway Cleaners Sdn Bhd.
To make all of this happen Sunway Cleaners Sdn Bhd has a strong Management team that works closely with all clients in order to understand their business and their cleaning needs that go with the business. They are always available to discuss solutions to any potential problems irrespective of the size or complexity of the issues.
Sunway Cleaners Sdn Bhd has also joined the digital world and all major clients are connected via a custom made application. Clients’ problems are communicated via this application to ensure a speedy reaction to these problems. Communication with the management of Sunway Cleaners can also be conducted via this application.